A customer relationship software provides a centralised hub that holds data and manages an organizations interaction and relationship with its customers. For any organization maintaining its solid relationship with its customer is essential. But when the number comes to hundreds, maybe thousands of customers it becomes impossible to remember the customer’s history and follow ups .All these issues are fixed using and effective Custom CRM Software. Our CRMs goal is to reduce time and to increase sales by improving business relationship with our client’s customers. The ultimate beauty of our CRM is, it gives a clear visibility of your sales pipeline.
We have 20+ CRM experts and worked with a number of Custom CRM software’s for B2B, B2C, SMBs and enterprises. We have bought great results through automation by decreasing sales cost, decreased sales cycle, increased revenue, improved lead conversion and customer retention. Apart from assigning & escalating cases, tracking incidents and maintaining customers, it can be used us a centralized database to collect and store datum .Our experts are specialized in building the best custom CRM for business of any size and industry.
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For any business contact management is mandate, it helps to access business contacts from one place. We can easily retrieve contact history analyse customer behaviour through it.
Than getting a quality lead, following it and tracking still last is another hectic work. A best custom CRM for lead management will automate the lead assignment effectively till lead closure.
Deal management in CRM gives us a complete record of closed deals, Deals in hand and future deals .An effective deal management will segregate the deal based on its priority and probability.
Email is again a corner stone in Custom CRM Software . Emails can be integrated and templates can be designed for it. Automatically emails can be forwarded to clients based on the CRM settings
It has become vital that our CRM system enables our workforce to go completely mobile. One of the main advantage of the mobile CRM is that it enables sales reps to close deals on the go.
Reports and dashboard is one among the top CRM features. Users can have a statistical view of their customized reports through real time data, using which data driven decisions are taken.
Role based access control and separation of duties are few in built security features of our CRM
Get the exact lead journey data, cleanse the duplicates and Our CRM helps to identify quality leads