FAQ | Custom Software, ERP, CRM & IT Services – EiBS Global
Welcome to the EiBS Global FAQ section, your one-stop destination for answers to the most common questions about our custom software development, IT solutions, CRM, ERP, AI, and digital transformation services. At EiBS Global, we believe in building secure, scalable, and future-ready solutions that empower businesses worldwide.
This FAQ page is designed to help you quickly find clear and detailed insights into our services, pricing, support, compliance, innovation, and global reach. Whether you are a startup, SME, or enterprise, our FAQs will guide you in understanding how EiBS Global can transform your ideas into reality.
About EiBS Global & Services
EiBS Global is a leading custom software development and digital transformation company delivering innovative solutions across industries like fintech, healthcare, education, logistics, e-commerce, and hospitality. We offer end-to-end services including custom software development, mobile apps, AI/ML solutions, CRM, ERP, UI/UX design, cloud solutions, and IT consulting.
We work with multiple industries, including:
- Fintech – secure payment systems, digital banking, lending platforms
- Healthcare – hospital management systems, telemedicine apps
- Education (EdTech) – learning management systems (LMS)
- Logistics – fleet and warehouse management software
- Hospitality & Travel – hotel booking engines, CRM platforms
- Retail & E-Commerce – scalable online stores with AI-driven personalization
EiBS Global has over 12+ years of expertise in delivering custom technology solutions to startups, SMEs, and enterprise clients worldwide.
- Innovation-first approach (AI, Blockchain, IoT integration)
- Agile methodology ensuring faster delivery
- Client-centric customization (we adapt to your business model)
- Proven platforms like Zeus CRM, Zeus Hotel, Zeus Travelo
- 24/7 global support
Yes, we specialize in end-to-end digital transformation—modernizing legacy systems, automating workflows, integrating AI, and building cloud-native applications for long-term scalability.
Custom Software Development & Technology
We build:
- ERP systems for operations
- CRM platforms for customer engagement
- Mobile apps (iOS/Android)
- SaaS solutions
- Blockchain & Fintech apps
- AI/ML-powered analytics tools
Our Agile development process includes:
- Requirement analysis & consultation
- Wireframing & design
- Agile sprint development
- Testing & QA
- Deployment & training
- Ongoing support & maintenance
- Frontend: Angular, React, Vue
- Backend: Node.js, .NET, Java, PHP, Python
- Mobile: Flutter, React Native, Swift, Kotlin
- Cloud: AWS, Azure, Google Cloud
- Databases: MySQL, MongoDB, PostgreSQL
Yes. We develop AI-powered chatbots, predictive analytics tools, IoT-enabled tracking systems, and blockchain-secured fintech platforms.
We follow modular architecture, microservices, and cloud-native deployment, allowing your software to scale as your business grows.
Quality, Security & Compliance
EiBS Global follows ISO 27001, GDPR, HIPAA, SOC 2, and CCPA standards for security and data privacy.
We perform manual & automated testing, covering functionality, performance, security, and usability to ensure bug-free delivery.
We monitor response time, load capacity, uptime, error rate, and user engagement metrics.
Yes, we conduct regular internal and third-party security audits to identify vulnerabilities, maintain compliance, and strengthen system defenses.
Every project goes through unit testing, integration testing, regression testing, and user acceptance testing (UAT) to ensure top quality before deployment.
Process, Collaboration & Support
Simply contact us via our website, schedule a free consultation, and we'll analyze your requirements to propose a tailored solution.
- Dedicated team model
- Project-based fixed price
- Hourly engagement
We use Slack, Jira, Trello, and email updates for transparent communication and real-time project tracking.
We work in 2-week sprints, deliver incremental updates, and adapt quickly to changing requirements.
EiBS offers 24/7 support, bug fixes, updates, feature enhancements, and SLA-based maintenance.
Industry-Specific Solutions
We build EHR systems, telemedicine apps, hospital management platforms, and AI-enabled diagnosis tools.
By using blockchain, AI fraud detection, PCI-DSS compliance, and multi-factor authentication.
- Online course management
- Live class integrations
- AI-based student analytics
- Multi-device compatibility
We offer real-time tracking, route optimization, warehouse automation, and IoT-enabled fleet management.
Yes. Our e-commerce solutions include custom shopping carts, AI-driven recommendations, secure payment gateways, and scalable cloud hosting.
Platforms & Use Cases
Zeus is EiBS Global's enterprise platform suite including:
- Zeus CRM – customer relationship management
- Zeus Hotel – hotel & hospitality software
- Zeus Travelo – travel booking platform
Yes. We have delivered solutions that helped clients achieve 30% faster operations and 40% improved customer engagement.
Examples include 50% reduction in manual work, 24/7 system uptime, and increased ROI within 12 months.
Yes. All Zeus platforms—whether CRM, Hotel, or Travelo—are fully customizable to match your business workflows, branding, and industry-specific requirements.
Absolutely. Zeus platforms are built with API-first architecture, allowing seamless integration with payment gateways, ERP systems, accounting software, and third-party applications.
Pricing & ROI
Pricing is customized based on project scope, complexity, and engagement model. We offer fixed-price, hourly, and subscription-based models.
Clients typically see ROI through cost savings, increased revenue, improved efficiency, and better customer engagement.
Yes, our platforms are designed to scale seamlessly from startups to global enterprises.
Yes. EiBS Global provides a free initial consultation and cost estimate, helping clients understand project feasibility, timelines, and investment before starting.
No. Our pricing is transparent and upfront—covering development, deployment, support, and maintenance. Any additional costs are discussed and approved before implementation.
Support & Maintenance
Yes, our global support team provides round-the-clock assistance.
We provide regular updates, patch management, and version upgrades as part of ongoing support.
We provide uptime guarantees, response-time commitments, and dedicated account managers.
Yes. EiBS Global offers flexible long-term maintenance contracts that include bug fixes, system optimization, performance monitoring, and feature enhancements.
We have a dedicated escalation process and priority support teams to resolve critical issues quickly, ensuring minimal downtime and uninterrupted business operations.
Innovation & Future Tech
We invest in AI, blockchain, IoT, cloud-native applications, and low-code platforms.
By continuous R&D, industry partnerships, and innovation labs.
Yes. We leverage AI and ML for predictive analytics, chatbots, fraud detection, personalization engines, and process automation to deliver smarter business solutions.
We provide cloud migration, cloud-native app development, and multi-cloud solutions on platforms like AWS, Azure, and Google Cloud—ensuring scalability and cost-efficiency.
Absolutely. We build with modular architecture, API-first design, and agile development, ensuring your software can easily adapt to future technologies and business needs.
Global Reach
We serve clients across USA, UAE, India, Europe, and Asia-Pacific regions.
We have offices in India, UAE, USA, and Europe.
Yes, our teams are distributed and available across multiple time zones.
Yes. EiBS Global has extensive experience managing cross-border projects with clients from North America, the Middle East, Europe, and Asia, ensuring smooth collaboration across different regions.
We primarily deliver projects in English, but we also provide localized solutions and multilingual platform support for clients worldwide to serve diverse markets.
Partnership & Collaboration
We start with consultation → requirement gathering → proposal → kickoff → development → deployment.
Using Agile methodology, we incorporate changes without disrupting timelines.
We partner with AWS, Microsoft Azure, Google Cloud, and leading API providers.
Yes, we provide dedicated developers and teams to work alongside your staff.
Because we deliver innovative, secure, scalable, and cost-effective technology solutions with proven results.
We prioritize client goals, provide dedicated support, ensure transparency, and deliver measurable results.
Additional Offerings
Yes, we design modern, responsive, and user-friendly interfaces.
Yes, we provide logo design, website design, and digital marketing services.
Yes, we help businesses with SEO Service , SEM, content marketing, and social media campaigns.
Yes, we specialize in WordPress, Joomla, Magento, and custom CMS solutions.
Yes, we provide secure hosting, portal development, and branding materials.
Our CRM systems are AI-powered, customizable, and include automation, segmentation, advanced reporting, and data security features.
Conclusion
We hope this EiBS Global FAQ has answered your most important questions about our software development services, platforms, support, and innovation-driven approach. If you didn't find what you're looking for, our team is always here to help.
👉 Get in touch with us today for a free consultation and discover how EiBS Global can deliver tailored IT solutions to accelerate your business growth.
EiBS Development
We provide custom software development services that build scalable, secure digital platforms tailored to your business growth. Leveraging advanced technologies, Business Intelligence and AI-driven strategies including Machine Learning, we create solutions that maximize efficiency and outcomes.
